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Our Values
We, the women and men of Northrop Grumman Newport News,
are guided by the following Values. They describe our
company as we want it to be. We want our decisions and actions to demonstrate
these Values. We believe that putting our Values into practice creates
long-term benefits for shareholders, customers, employees, suppliers,
and the communities we serve.
We deliver CUSTOMER SATISFACTION…
We are dedicated to satisfying our customers (both internal and external).
We believe in respecting our customers, listening to their requests and
understanding expectations. We strive to exceed their expectations in
affordability, quality and on-time delivery. We will create and maintain
a relationship of mutual trust and an environment of open and honest communication.
Our PEOPLE are what make us great…
We treat one another with respect and take pride in the significant contributions
that come from the diversity of individuals and ideas. Our continued success
requires us to provide the education and development needed to help our
people grow. We provide a safe and satisfying work environment. We are
committed to openness and trust in all relationships.
We act with INTEGRITY in all we do…
We are each personally accountable for the highest standards of behavior,
which includes honesty and fairness in all aspects of our work. We fulfill
our commitments as responsible citizens, employees, and teammates. We
will consistently treat customers and company resources with respect.
We provide LEADERSHIP as a company and as individuals…
Northrop Grumman’s leadership is founded on talented employees effectively
applying advanced technology, innovative manufacturing and sound business
management. We add more value at lower cost with faster response. We each
lead through our competence, creativity and teamwork. Our leaders, by
example, consistently lead people to successful performance and daily
demonstrate the company’s values and ethics. Our leaders understand
the need for and practice clear, two-way communication, and foster a positive
working environment that encourages growth.
We take responsibility for QUALITY…
Our products and services will be “best in class” in terms
of value received for dollars paid. We will deliver excellence, strive
for continuous improvement and respond vigorously to change. Each of us
is responsible for the quality of whatever we do.
We regard our SUPPLIERS as essential team members…
We make our suppliers (both internal and external) full partners in driving
quality, efficiency in production and life-cycle costs, and on-time delivery.
We select suppliers who are consistently reliable and adhere to our ethical
standards and commitments to quality and continuous improvements. Our
suppliers deserve respect, clear agreements and honest feedback on performance.
We consider our suppliers’ needs in conducting all aspects of our
business.
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